Terms of service
Welcome to Alice Porter Washington. By accessing our website or placing an order, you agree to the terms outlined below. Please read them carefully before making a purchase.
1. About Us
Alice Porter Washington is operated by V&C 's-Hertogenbosch, a company registered under company number 89906969, with its registered office at:
Burgemeester Mallenslaan 6, Kaatsheuvel, Noord-Brabant, 5171JK, The Netherlands
Orders are fulfilled and shipped from our warehouse located at:
1515 Fenwood Ave, Oxon Hill, MD 20745, United States
2. Use of This Website
By using this website, you confirm that you are at least 18 years of age, or accessing the site under the supervision of a parent or guardian. You agree to use this website only for lawful purposes and in a way that does not infringe on the rights of others or restrict their use of the site.
3. Products & Pricing
We make every effort to display product details, descriptions, and pricing accurately. However, we do not guarantee that all information is error-free at all times. In the event of a pricing or listing error, we reserve the right to cancel or correct any affected order, and will notify the customer if this occurs.
All prices are listed in USD unless otherwise stated and are subject to change without prior notice.
4. Orders & Payment
Once an order is placed, you will receive a confirmation email. We reserve the right to refuse or cancel any order for reasons including, but not limited to, product availability, errors in pricing or product information, or suspected fraudulent activity.
Payments are processed securely through trusted third-party payment providers. We do not store complete payment card details on our servers.
5. Shipping & Delivery
All orders are shipped from our U.S. warehouse. Delivery timelines, shipping costs, and coverage areas are detailed in our separate Shipping Policy. Estimated delivery times are not guaranteed and may vary due to circumstances beyond our control.
6. Returns & Refunds
Returns and refunds are handled according to our Return & Refund Policy, available on our website. By placing an order, you agree to the terms outlined in that policy.
7. Intellectual Property
All content on this website — including text, graphics, logos, images, and product descriptions — is the property of Alice Porter Washington / V&C 's-Hertogenbosch, unless otherwise credited, and may not be copied, reproduced, or redistributed without written permission.
8. User Accounts
If you create an account with us, you are responsible for maintaining the confidentiality of your login details and for all activity that occurs under your account. Please notify us immediately if you suspect unauthorized use of your account.
9. Prohibited Use
You agree not to use this website to:
- Violate any applicable local, national, or international law
- Transmit harmful code, viruses, or malicious software
- Attempt to gain unauthorized access to our systems or user data
- Interfere with the normal operation of the website
10. Limitation of Liability
To the extent permitted by law, Alice Porter Washington and V&C 's-Hertogenbosch shall not be held liable for any indirect, incidental, or consequential damages arising from the use of this website or the purchase of our products. This does not affect any statutory rights you may hold as a consumer under the laws of your country of residence.
11. Governing Law
These Terms of Service are governed by the laws of the Netherlands, without prejudice to any mandatory consumer protection rights you may be entitled to under the laws of the country in which you reside.
12. Changes to These Terms
We may revise these Terms of Service from time to time. Updates will be posted on this page, and continued use of the website following any changes constitutes acceptance of the revised terms.
Contact Information
Store Name: Alice Porter Washington
Company Name: V&C 's-Hertogenbosch
Company Number: 89906969
Warehouse Address: 1515 Fenwood Ave, Oxon Hill, MD 20745, United States
Company Address: Burgemeester Mallenslaan 6, Kaatsheuvel, Noord-Brabant, 5171JK, The Netherlands
Email: info@aliceporter-washington.com
Phone number: +1 (571) 506-0599
Customer Support Hours
Monday to Friday | 9:00 AM – 5:00 PM (ET)