Shipping policy
Alice Porter Washington
Alice Porter Washington is operated by V&C 's-Hertogenbosch, based in the Netherlands. To keep delivery fast and reliable for our U.S. customers, all orders are fulfilled and shipped directly from our warehouse in the United States. Here's everything you need to know about how we ship, how long it takes, and where we deliver.
1. Shipping Coverage & Cost
| Detail | Information |
|---|---|
| Shipping Method | Standard Shipping |
| Ships From | Our warehouse in Oxon Hill, MD, United States |
| Coverage Area | United States only |
| Shipping Cost | Free on all orders |
| Currency | All transactions processed in USD ($) |
2. Order Processing Time
All orders are processed within 1–3 business days (Monday–Friday) from the date of purchase. Orders are packed at our U.S. warehouse during standard business hours; weekends and holidays are not included in processing time.
3. Transit Time
Once your order leaves our warehouse, delivery typically takes 3–9 business days (Monday–Friday), depending on your location and carrier performance.
4. Total Estimated Delivery Time
From purchase to doorstep, the full delivery window is approximately 4–12 business days.
5. Order Cut-Off Time
Orders placed after 3:00 PM (EST) will begin processing the following business day.
6. Delivery Area
At this time, Alice Porter Washington ships exclusively within the United States, direct from our domestic warehouse — so there are no international customs delays for U.S. orders.
7. Order Tracking
A shipping confirmation email with your tracking number will be sent as soon as your order ships. Please allow up to 48 hours for tracking information to update in the carrier's system.
8. Important Notes
- Delivery timelines are estimates and may be affected by weather conditions, carrier delays, or high-volume periods.
- Alice Porter Washington is not liable for delivery delays caused by incorrect or incomplete addresses submitted at checkout.
- While our company is based in the Netherlands, all customer orders are packed and shipped from our U.S. warehouse for faster domestic delivery.
Contact Information
Store Name: Alice Porter Washington
Company Name: V&C 's-Hertogenbosch
Company Number: 89906969
Warehouse Address: 1515 Fenwood Ave, Oxon Hill, MD 20745, United States
Company Address: Burgemeester Mallenslaan 6, Kaatsheuvel, Noord-Brabant, 5171JK, The Netherlands
Email: info@aliceporter-washington.com
Phone number: +1 (571) 506-0599
Customer Support Hours
Monday to Friday | 9:00 AM – 5:00 PM (ET)